Privacy Statement
Effective as of March 1, 2009
Andekan LLC (“Andekan”) is committed to protecting the privacy of your information. This Privacy Statement describes Andekan’s information practices.If you have any questions about this Privacy Statement, please contact Andekan at contact@andekan.com.
1. Web Sites Covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including http://www.andekan.com/ (collectively referred to as “Andekan’s Web sites”).
Applications may be posted by Andekan and third parties. When applications are posted by Andekan, this Privacy Statement applies. When applications are posted by third parties, the privacy statement of the third party applies, and this Privacy Statement does not apply.
Andekan’s Web sites may contain links to other Web sites. Andekan is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Personal Information Collected
Andekan offers a variety of products and services that are collectively referred to as the “Service.” Andekan collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Service (“Customers”).
When expressing an interest in obtaining additional information about the Service or registering to use the Service, Andekan requires you to provide the Company with contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Service, Andekan requires you to provide the Company with billing information, such as billing name and address, and credit card number (“Billing Information”). When getting a quote or ordering the Service, Andekan requires you to provide the Company with project specific data content, some of which you may consider proprietary (“Project Information”). The Company will use the information provided, including Project Information, to perform the Service. Andekan may also ask you to provide additional information, such as number of employees or industry (“Optional Information”). Required Contact Information, Billing Information, Project Information, and Optional Information are referred to collectively as “Data About Andekan Customers.”
As you navigate the Company’s Web sites, Andekan may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of Information Collected
The Company uses Data About Andekan Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Service. If you fill out a “Get a Quote” Web form, you will provide the Company with Project Information that will be used to provide you the Service.
The Company may also use Data About Andekan Customers for marketing purposes. For example, the Company or a third party partner may use information you provide to contact you to further discuss your interest in Andekan, the Service, and to send you information regarding the Company and its partners, such as information about promotions or events.
Andekan uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Service.
Andekan uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information in combination with Data About Andekan Customers to provide personalized information about the Company.
4. Web Site Navigational Information
Andekan uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.
Cookies
Andekan uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, Andekan’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to Andekan, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me,” “Get a Quote,” or a “Sample Content” Web form), you remain anonymous to the Company.
There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.
If you have chosen to identify yourself to Andekan, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service.
Andekan uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Service.
Andekan may use information from session and persistent cookies in combination with Data About Andekan Customers to provide you with information about the Company and the Service.
Web Beacons
Andekan uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Andekan may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Andekan uses Web beacons to operate and improve the Company’s Web sites and email communications. Andekan may use information from Web beacons in combination with Data About Andekan Customers to provide you with information about the Company and the Service.
IP Addresses
When you visit Andekan’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information. For example, Andekan uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. Andekan also collects IP addresses from Customers whey they log into the Service as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
Third Party Cookies
From time-to-time, Andekan engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Company’s Web sites. Andekan may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies.
5. Public Forums, Refer a Friend, and Customer Testimonials
Andekan may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Andekan is not responsible for the personally identifiable information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral service to inform friends about the Company’s Web sites. When using the referral service, the Company requests the friend’s name and email address. Andekan will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. Andekan does not store this information. Andekan posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Andekan obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of Information Collected
Andekan may share Data About Andekan Customers with the Company’s agents so that these agents can contact Customers and Visitors who have provided contact information on our behalf. Andekan may also share Data About Andekan Customers with the Company’s agents to ensure the quality of information provided. Andekan does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.
The Company also will not share your proprietary project specific data with third parties with identifying information about you.
Andekan uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf. Andekan reserves the right to disclose personally identifiable information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. Customer Data
Andekan Customers may use the Service to host data and information (“Customer Data”). Customers are responsible for maintaining the security and confidentiality of their Andekan usernames and passwords.
8. Security
Andekan uses security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. Because the Company uses the Service to maintain Data About Andekan Customers, this information is secured in the same manner as for Customer Data.
9. Changes to this Privacy Statement
Andekan reserves the right to change this Privacy Statement. Andekan will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
10. Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Andekan Privacy at contact@andekan.com.